Policies PRICING: Please note that all prices are in U.S. Currency. Shipping and handling are additional. CREDIT CARDS ACCEPTED: OTHER FORMS OF PAYMENT ACCEPTED: Personal Check or Money Order SECURITY POLICY: You can feel safe shopping with Waves In Wood. We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. Just Collecting Dust is our Main Store and Domain. Waves in Wood is a sub-domain and therefore uses the Just Collecting Dust shopping cart for checkout. ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed with Just Collecting Dust. If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock. If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks. Item(s) paid for by money order are shipped 3 business days after receipt. If you are paying by credit card, your order will be shipped within 24 hours of payment confirmation. CUSTOM ORDERS: A deposit is required for custom made boxes. Prices at time of checkout reflect 1/3 the total cost. The deposit will be applied to the final cost. Balance is due upon completion. You will be kept informed via email as to the progress on your custom box. Photos of the progression will be posted periodically and a link will be sent via email for you to view. With a normal workload most boxes are completed in 3-4 weeks. SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. OUR SHIPPING POLICY: All items shipped UPS. Delivery times dependent on level of service purchased at time of sale. OUR RETURN POLICY: If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. PRIVACY POLICY: Here at Waves In Wood we are very concerned about the security of your personal information. We take all precautions to keep your information secure. All information gathered is for the sole purpose of serving you, the customer, as best we can. We would NEVER distribute your information to any other company. We do not believe in this practice. Created by Waves In Wood: December 3, 2003